Luminas AI — Terms of Service
Effective Date: _[EFFECTIVE DATE]_
These Terms of Service ("Terms") govern your use of the Luminas AI website
(https://luminasai.me), the Luminas AI booking page, the Luminas AI
client dashboard, the Luminas AI Telegram communication channel, and any
other product surface operated by Luminas AI ("Services", the "Site"). By
accessing or using the Services, you agree to these Terms. If you do not
agree, do not use the Services.
1. Who may use the Services
You may use the Services only if you can form a binding contract under
applicable law, are not barred from using the Services under the laws of
the United States or your home jurisdiction, and will use the Services only
in compliance with these Terms and all applicable laws.
2. Accounts
If you create an account, you are responsible for (a) keeping your
credentials secure, (b) the activity on your account, and (c) notifying us
immediately at security@luminasai.me of any suspected unauthorized use.
3. The public booking and lead forms
Information you submit through the public lead or booking forms on the
Site is processed as described in our Privacy Policy. By submitting
the form you consent to:
- Luminas AI contacting you about your submission by email, phone, SMS, or
Telegram;
- Luminas AI storing the submission on systems under Luminas AI's control
(including its self-hosted infrastructure on VPS and managed
Stripe / Documenso / Jitsi integrations);
- Luminas AI using the submission to determine whether to offer you its
Services.
4. Client services (paying engagements)
If you become a paying Client, your commercial relationship with Luminas is
governed by the Master Services Agreement you sign at contracting.
These Terms continue to govern your use of the Site and any public
services.
5. Acceptable use
You will not:
- use the Services to harass, defraud, or mislead others;
- upload unlawful, infringing, defamatory, or obscene content;
- attempt to access accounts, data, or systems that are not yours;
- probe, scan, or test the vulnerability of any Luminas system without
prior written authorization;
- reverse engineer, decompile, or try to extract the source code of any
Luminas software except to the extent allowed by applicable law;
- use the Services to send unsolicited bulk communications;
- use the Services in violation of healthcare advertising rules in your
jurisdiction.
6. AI output disclaimer
Some outputs presented through the Services are produced by AI systems.
Luminas AI does not guarantee the accuracy, completeness, or suitability of
any AI output for any particular purpose. You are responsible for reviewing
AI output before relying on it, and for not presenting AI output to your
patients as medical advice.
7. Third-party services
The Services integrate with third parties (e.g. Meta Platforms, Stripe,
Documenso, Jitsi, LiveKit, KiloCode, OpenRouter, Telegram). Your use of
those third-party services is governed by those third parties' own terms.
Luminas is not responsible for the availability, content, or acts of
third-party services.
8. Availability
We aim for high availability but do not warrant uninterrupted or error-free
Services. We may modify, suspend, or discontinue any part of the Services
at any time, with notice where reasonably practical.
9. Intellectual property
All Site content, including text, logos, graphics, code, and the Luminas
brand, is owned by Luminas AI or its licensors and is protected by
applicable intellectual-property laws. You may not copy, reproduce, or
create derivative works from the Site without our written consent, except
for ordinary browser caching.
10. Disclaimers
THE SITE AND THE PUBLIC SERVICES ARE PROVIDED "AS IS" AND
"AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
NOTHING HERE LIMITS ANY RIGHTS YOU CANNOT WAIVE UNDER APPLICABLE LAW.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMINAS AI WILL NOT BE LIABLE
FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES ARISING OUT OF YOUR USE OF THE PUBLIC SERVICES. LUMINAS AI'S
AGGREGATE LIABILITY TO YOU FOR USE OF THE PUBLIC SERVICES WILL NOT
EXCEED USD 100. Clients with a signed Master Services Agreement are
covered by the liability terms of that Agreement instead.
12. Indemnification
You agree to indemnify and hold harmless Luminas AI from third-party
claims arising out of your breach of these Terms or your misuse of the
Services.
13. Changes
We may update these Terms from time to time. When we do, we will update
the Effective Date at the top. Material changes will be announced on the
Site. Continued use of the Services after changes are posted constitutes
acceptance.
14. Governing law & disputes
These Terms are governed by the laws of _[JURISDICTION]_. Disputes
will be resolved as described in Section 12 of the Master Services
Agreement. If you do not have a Master Services Agreement, disputes will
be resolved exclusively in the state or federal courts located in
_[JURISDICTION]_.
15. Contact
Luminas AI
- General: hello@luminasai.me
- Legal: legal@luminasai.me
- Security: security@luminasai.me